AI Conversations

Today's Conversations

• Sarah Mitchell

  AC not cooling — same-day service

  4:18
  2h agoBooked

• James Trujillo

  Reschedule water heater install

  1:42
  3h agoResolved

• Unknown Caller

  Whole-home generator quote

  5:06
  4h agoBooked

• Patricia Owens

  Emergency — burst pipe

  0:38
  5h agoTransferred

• Marcus Webb

  Membership plan question

  2:11
  5h agoResolved

• Devon Park

  Furnace tune-up scheduling

  3:24
  6h agoBooked

• ServiceTrac AI

  Thank you for calling Apex HVAC & Plumbing. I'm your AI receptionist — how can I help you today?

• Customer

  Hi, my AC stopped cooling last night. I need someone out today if possible.

• ServiceTrac AI

  I'm sorry to hear that — let's get a technician dispatched. Could I get your full name and service address?

• Customer

  Sarah Mitchell, 4421 Oak Ridge Drive.

• ServiceTrac AI

  Got it, Sarah. I see we have a same-day diagnostic slot at 10am with Mike. Our diagnostic is $89 and waived if you proceed with the repair. Want me to lock it in?

• Customer

  Yes please, that works.

• ServiceTrac AI

  Booked. You'll get a text confirmation and a 'tech on the way' alert 30 minutes before arrival.